Wide range of organizations are currently running full force on to the internet; yet they frequently fail to take into account the potential for bringing an search engine optimization specialist in-house.
According to discussions with coworkers, it really boils down to the simple fact that organizations lack commitment from the C-suite and/or proper resources to find the right candidate.
One then needs to beg the question: Is it worth bringing someone in?
I've had the privilege over the last decade to primarily function as an in-house SEO manager for several e-commerce organizations. Even early on in my career , I recognized that the value of SEO to the entire organization — from a retailer researching products to onboard, into some content group researching valuable topics to address, I was always there to give strategic insight on possible growth.
However, what else could an in-house SEO really do?
Political landscape negotiator
Every organization will have teams that are focused on various goals, views and responsibilities. As SEOs, it's our job to attain true collaboration. We could drive all of the traffic you need, but that is not very valuable in the event the client does not convert!
Whether it's a company picnic or even a department outing, we need to focus on establishing personal company-wide connection.
I needed to figure out how to boost customer experience on a page template without having to go through a code change. I found a notable section that our team does not have access to and decided to reach out to all of my main contacts companywide to learn who manages it. Following a couple of discussions, I quickly learned that the procedure for updating this content place has been manual, but potential.
I soon realized the additional untapped potential that individuals can now leverage to affect customer behavior. At the same time I am now able to work with that team to streamline the process — all thanks to the fact that I regularly concentrate my time on searching for areas of improvement and cross-company communication.
User experience has rapidly taken off as a huge element for SEO, and I find the area fascinating. I began meeting with our gifted UX team regularly to better understand how they develop wireframes that order usability. This resulted in having the chance to visit several customers to observe their browsing behaviour, and I got to try my hand in wire-framing.
These efforts have given a shift in which the UX and SEO teams work hand-in-hand to develop a truly optimized experience.
Initiating change from Inside
Current companywide processes — even the ones that don't have anything to do with the internet — often have to be overhauled to surround the new digital approach.
An organization should bring in a seasoned SEO who not only understands the current search landscape but also knows how search will impact their general industry five or five years from now. This is the way they can help their company stay ahead instead of just playing catch-up — innovation is essential!
Modern SEOs are no more only keyword optimizers — we're ingrained into content strategy, UX and internet development, as well as social.
A critical content plan which infuses best SEO/customer-centric practices is instrumental for every organization. When I first joined my present company, I immediately discovered many areas of the organization were developing and launching content sporadically, however there didn't seem to be a consistent direction or measurement strategy in place.
I met with every component of the organization to better comprehend what their intended outcome was. Then I created an easy-to-follow SEO/customer-centric one-page funnel content strategy that could be utilized companywide (including negotiated prices for every type and potential outcomes) and followed up with everyone to get feedback and make revisions. The outcome was a very clear content strategy that anyone at the company can utilize to efficiently drive whatever goal they're trying to achieve.
Doing something of the magnitude without being internal could be quite tough, if not impossible.
Reputation management is a really touchy subject, as well as a really important one for an organization — however many don't prioritize it.
Even before joining the organization, I did some searching across diverse review websites and noticed there appeared to be a standing scenario brewing. I chose to go through every comment and search for patterns or problems that might be quickly addressed and collect a document of my findings. I then spent a while discussing the situation with direction, customer support and the sales team. We had to not just make a change in the amount of service we were providing, but make sure our customers knew there was a means to leave comments on these types of third-party review sites.
We're aggressively forging a path toward progress in improving our internet reputation, and I am excited to find out what we could do as an organization to ensure the few less positive experiences our customers may have had don't damage the company as a whole.
Agency's best Buddy
Having a seasoned in-house SEO is key for any business — especially if they plan to onboard an SEO agency. An in-house SEO is able to strategically prep an agency on creating realistic KPIs that align with business objectives. They can also help deal with technical limitations, expedite on-boarding and assist at any execution.
The choice frequently unfolds, with an agency spending months at the discovery phase, followed by implementation. Next thing you know, it's time to renew the contract, yet the organization hasn't even assessed whether the KPIs have ever been fulfilled.
Did your company hire an agency without clear objectives and a measurement plan? You are not alone. I have heard heaps of similar accounts. Agencies often make a large laundry list of search engine optimization instructions and instructions. Yet very few clients believe to ask, “What do we expect the final result to be ?” Or “How do we prioritize these jobs?”
Besides the fact that search engines are experimenting each and every day with new features, and most businesses are attempting to move rapidly, an organization needs to be certain an in-house individual can understand the entire landscape and efficiently guide the agency to success. In addition, with no committed in-house search engine optimization person, the learning curve on how an organization functions and what is feasible is often very steep — to a point where an agency could be rapidly set up to fail.
Are you sure?
The perfect combination for any organization that's taking digital seriously would be to have a in-house SEO coupled with a tactical agency. Additionally, it is really important that the SEO lead documents strategy for easy onboarding. Your in-house SEO should always be learning new tech, ought to have the ability to pivot quickly in the face of new developments and ought to be flexible across the entire digital landscape.